Human capital is the backbone of any business and its behavior reflects how the company would achieve its goals and objectives in its business. This study examines the relationship between psychological capital (PC) and employees’ engagement (EE) with the moderating role of conflict management (CM) in the financial sector of Pakistan. A questionnaire composed of established scales were administered to 278 employees in the financial sector, including various banks, investment companies, real estate companies, insurance companies, and brokerage firms at Islamabad. After determining the reliability, the model was analyzed with the help of correlation and regression. Research indicates that PC positively influences EE. This relationship improves further positively when conflicts are handled effectively. Overall, this effort contributes to the existing literature on the history of worker’s involvement by examining the direct impact of PC and CM on EE and moderation of CM.

This study is intended to find out the effects of demographic variables on the perceptions of university administrators about the implementation of e-learning management and delivery practices. Simple Random Sampling technique was exercised to choose public and private sector universities which were functioning in Lahore and Gujranwala division, recognized by Higher Education Commission, Pakistan. The data was collected from university academic administrators. A pilot study was conducted to develop a questionnaire for administrators. Data were analyzed through SPSS-21. Findings were confirmed that the four demographic variables have a significant effect on the perceptions of university administrators about elearning management practices and delivery practices. Therefore, it is recommended that universities should focus on demographic variables on changing the perception of the administrators during implementing the e-learning infrastructure.

The objective of this study was finding the relationship between emotional intelligence and academic achievement. 384 students from secondary and high secondary school participated in this study. A significant relationship was found between academic achievement and Emotional Intelligence with the p-value = 0.01. The mean difference in emotional intelligence score of the students who secured high academic scores were found high. i.e. 58.57 as compared to the mean of emotional intelligence score of the students who secured low academic scores i.e. 56.93. A significant correlation was also found between Emotional Intelligence and academic scores(r=0.130). The results of the study suggest that higher emotional intelligence leads to better educational outcomes. An individual with a high level of Emotional Intelligence could have a strong, stable, and positive state of emotional well-being. Students who have a positive state of emotional wellbeing are more open to new experiences, which research has shown to lead to more learning.

Current study investigates the effect of working capital management on firm performance with the moderating role of ownership structure. A random sample of 77 firms for the period 2011-2015 was selected. By using fixed effect model the study demonstrated statistically significant negative relationship of leverage, average collection period and quick ratio on firm performance, while current ratio, account payable and inventory turnover found with positive significant effect on Firm Performance. Further, the effect of working capital on firm performance was positively affected by Institutional ownership and negatively affected by Managerial ownership. Thus, the results suggest that the owner/manager needs to manage their limited resources efficiently for the improvement of profitability. It is also advised that investor and shareholder pay attention to the level of institutional and managerial ownership at the time of investment..

This study was conducted to find the effective use of classroom management techniques in overcrowded classroom. It also explored factors that influence overcrowded classrooms. 30 secondary school teachers participated in the study. A questionnaire and a check list were used for the collection of the data. The findings indicated that teachers used different management techniques in the overcrowded classrooms.

This paper investigated the effect of corporate governance in improving the earnings multiple and reducing the discretionary accruals. This study developed four econometrics models. Random effect model employed for examining the first three econometric models, while for the fourth econometric model study used Andrew F. Hayes mediation process. Results suggest that BOD size, BOD meetings and audit committee size has a significant positive impact on earnings multiples, while earnings multiples have a negative impact on dictionary accrual. Moreover, BOD size and audit committee size has a significant negative impact on dictionary accrual, whereas BOD meetings and employee ownership has a significant positive impact on dictionary accrual. The results further revealed the novel link that earnings multiples partially mediate the relationship between corporate governance variables and dictionary accrual. The new findings provide important insights for all the stakeholders like government, practitioners, academia, researchers, banks, Bursa Malaysia, security commission and public listed companies.

This research study is intended to deliver a swift review of what is previously known about customer satisfaction and enhanced understanding of the factors of customer relationship management (CRM) in relation to customer satisfaction. By examining the literature of prior studies, this article requires enhanced understanding of customer satisfaction in international airline industry of Pakistan. The study delivers a conceptual framework to broaden the customer satisfaction and the influence of CRM factors comprising service quality, social network interaction, and relationship through solving customer problems, physical environment and trust. The mediating role of corporate image will further strengthen the connection of CRM factors and customer satisfaction. The research findings supplement the present literature of CRM by enhancing the understanding of the dimensions of customer satisfaction. The proposed conceptual framework makes an essential input to the current literature on customer satisfaction by addressing its theoretical and practical implications.

This study examined the operational management strategies for promoting the quality of education at the secondary level in Punjab Province. The secondary school heads, teachers and students were subjects of the study. It used three questionnaires developed for them respectively. The findings suggest that the head teacher perceived his role as an operation manager. These role dimensions indicate that the head teacher acts as an educational manager by using operational management strategies deliver professional support to teachers by; solving the school-based problems of their teachers, promoting a culture of discipline in the school, conducting a performance evaluation of school staff and checking lesson plans regularly, consulting teachers in academic decisions, holding periodic meetings of teachers regarding coverage of syllabus and maintaining conducive to the working environment in their schools.

This paper aims to analyze the institutional framework in Pakistan for disaster management and specific disaster management policies. This paper is also designed to develop an in-depth understanding of the key challenges that the communities of Azad Jammu and Kashmir, Pakistan face in the wake of constantly reoccurring disasters. House-hold survey, observations and key informant interviews were conducted to analyze the preparedness, both at community and organizational levels. The findings point out that disaster management policies and mechanisms regarding preparedness are not implemented by both federal and state authorities at local level. Further, the local communities of AJK, Pakistan are susceptible to different kind of hazards related to disasters. The paper reveals that available federal/state mechanism of disasters do not meet the needs of community. All of the stakeholders including federal government institutions, state government institutions and local communities are not prepared. Thus, communities are continuously getting affected by natural disasters. The paper suggests that there is a dire need to improve the coordination between state and national agencies. Further, there is need to enhance community preparedness specifically in AJK, Pakistan to upgrade community's defensive and awareness mechanism to safeguard citizens' lives in response to seismic emergency.

Financial resources and allocations play a pivotal role in improving the learning and teaching system in any country. In that context, this study aims to explore the perceptions of secondary head-teachers relating to Budgetary Allocations and Financial Constraints in the context of Effective Management. A qualitative research method was employed in which semi-structured interviews were conducted with 40 head-teachers working in secondary schools. The result from the interview data shows that the majority of the head-teachers were not satisfied with the budgets and funds provided to the schools, and found aspects of the procedures employed to be unhelpful. There was a tendency to expect more of schools on diminishing budgets and difficulties in being able to spend allocations efficiently and effectively for the maximum benefit of learners. The keys issues are identified and some positive ways forward suggested.