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PSYCHOLOGICAL CAPITAL OF EMPLOYEES ENGAGEMENT MODERATING IMPACT OF CONFLICT MANAGEMENT IN THE FINANCIAL SECTOR OF PAKISTAN

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15 Pages : 115-123

http://dx.doi.org/10.31703/gssr.2019(IV-III).15      10.31703/gssr.2019(IV-III).15      Published : Sep 3

Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan

Abstract

    Human capital is the backbone of any business and its behavior reflects how the company would achieve its goals and objectives in its business. This study examines the relationship between psychological capital (PC) and employees’ engagement (EE) with the moderating role of conflict management (CM) in the financial sector of Pakistan. A questionnaire composed of established scales were administered to 278 employees in the financial sector, including various banks, investment companies, real estate companies, insurance companies, and brokerage firms at Islamabad. After determining the reliability, the model was analyzed with the help of correlation and regression. Research indicates that PC positively influences EE. This relationship improves further positively when conflicts are handled effectively. Overall, this effort contributes to the existing literature on the history of worker’s involvement by examining the direct impact of PC and CM on EE and moderation of CM.

    Conflict Management, Employees’ Engagement, Financial Sector, Psychological Capital.

    (1) Muhammad Asif
    PhD Scholar, Department of Management Sciences,Preston University, Islamabad Campus, Kohat KP, Pakistan.
    (2) Muhammad Azizullah Khan,
    Assistant Professor, Department of Management Sciences,Preston University, Islamabad Campus, Kohat KP, Pakistan.
    (3) Malik Adil Pasha
    Lecturer, Department of Commerce,Federal Urdu University Arts, Science and Technology, Islamabad, Pakistan.
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Cite this article

APA

    APA : Asif, M., Khan,, M. A., & Pasha, M. A. (2019). Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan. Global Social Sciences Review, IV(III), 115-123. https://doi.org/10.31703/gssr.2019(IV-III).15

CHICAGO

    CHICAGO : Asif, Muhammad, Muhammad Azizullah Khan,, and Malik Adil Pasha. 2019. "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan." Global Social Sciences Review, IV (III): 115-123 doi: 10.31703/gssr.2019(IV-III).15

HARVARD

    HARVARD : ASIF, M., KHAN,, M. A. & PASHA, M. A. 2019. Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan. Global Social Sciences Review, IV, 115-123.

MHRA

    MHRA : Asif, Muhammad, Muhammad Azizullah Khan,, and Malik Adil Pasha. 2019. "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan." Global Social Sciences Review, IV: 115-123

MLA

    MLA : Asif, Muhammad, Muhammad Azizullah Khan,, and Malik Adil Pasha. "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan." Global Social Sciences Review, IV.III (2019): 115-123 Print.

OXFORD

    OXFORD : Asif, Muhammad, Khan,, Muhammad Azizullah, and Pasha, Malik Adil (2019), "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan", Global Social Sciences Review, IV (III), 115-123

TURABIAN

    TURABIAN : Asif, Muhammad, Muhammad Azizullah Khan,, and Malik Adil Pasha. "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan." Global Social Sciences Review IV, no. III (2019): 115-123. https://doi.org/10.31703/gssr.2019(IV-III).15