Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan
Human capital is the backbone of any business and its behavior reflects how the company would achieve its goals and objectives in its business. This study examines the relationship between psychological capital (PC) and employees’ engagement (EE) with the moderating role of conflict management (CM) in the financial sector of Pakistan. A questionnaire composed of established scales were administered to 278 employees in the financial sector, including various banks, investment companies, real estate companies, insurance companies, and brokerage firms at Islamabad. After determining the reliability, the model was analyzed with the help of correlation and regression. Research indicates that PC positively influences EE. This relationship improves further positively when conflicts are handled effectively. Overall, this effort contributes to the existing literature on the history of worker’s involvement by examining the direct impact of PC and CM on EE and moderation of CM.
-
Conflict Management, Employees’ Engagement, Financial Sector, Psychological Capital.
-
(1) Muhammad Asif
PhD Scholar, Department of Management Sciences,Preston University, Islamabad Campus, Kohat KP, Pakistan.
(2) Muhammad Azizullah Khan,
Assistant Professor, Department of Management Sciences,Preston University, Islamabad Campus, Kohat KP, Pakistan.
(3) Malik Adil Pasha
Lecturer, Department of Commerce,Federal Urdu University Arts, Science and Technology, Islamabad, Pakistan.
Effects of Teachers' Conflict Management Techniques on the Learning Environment in the Classroom
Conflicts in schools can arise over a variety of issues, including staff workload, funds, teaching activities and practices in and out of the classroom, rewards and sanctions, assessment procedures, power and authority, tardiness and absences, political opinions, student behavior, dress code, assignments, and placements. This study examined how teachers' dispute resolution strategies affect classroom learning. A study questionnaire was distributed to 200 elementary kids. School disagreements depress teachers and lower their effectiveness. Disappointment, dullness, unwillingness, insensitivity, stress, grief, anxiety, and uneasiness can plague teachers. Before conflict situations, necessary preparations should be made to prevent instructors, students, and the school environment from degrading education and training. Conflict resolution can help schools achieve their goals and benefit students, instructors, and staff. In-service training and seminars should help teachers understand and address school issues.
-
Conflict Management, Stress, Behavior, Learning Environment
-
(1) Shabina Noor
M.Phil. Scholar, Department of Business and Management Sciences, Superior University, Lahore, Punjab, Pakistan.
(2) Asim Ali
M.Phil Scholar, Institute of Education & Research, University of the Punjab, Lahore, Punjab, Pakistan.
(3) Muhammad Aamir Hashmi
Assistant Professor, Institute of Education & Research, University of the Punjab, Lahore, Punjab, Pakistan.