PSYCHOLOGICAL CAPITAL OF EMPLOYEES ENGAGEMENT MODERATING IMPACT OF CONFLICT MANAGEMENT IN THE FINANCIAL SECTOR OF PAKISTAN

http://dx.doi.org/10.31703/gssr.2019(IV-III).15      10.31703/gssr.2019(IV-III).15      Published : Sep 3
Authored by : MuhammadAsif , MuhammadAzizullahKhan, , MalikAdilPasha

15 Pages : 115-123

References

  • Amason, A. C. (1996). Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams. Academy of management journal, 39(1), 123- 148.
  • Avey, J. B., Luthans F., & Jensen S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human Resource Management, 48(5), 677-693.
  • Baluku, M. M., Kikooma, J. F., & Kibanja G. M. (2016). Psychological capital and the startup capital-entrepreneurial success relationship. Journal of Small Business & Entrepreneurship, 28(1), 27-54,
  • Banerjee, P., & Yadav B. (2016). A Study of Positive Psychological Capital on Employee Engagement on a Defence Establishment of India. International Journal of Indian Psychology, 3(4), 183-195
  • Beiske, K. K., Kjelsberg, F. N., Ruud, E. A., & Stavem, K. (2009). Reliability and validity of a Norwegian version of the Epworth sleepiness scale. Sleep and Breathing, 13(1), 65-72.
  • Berger, L.A., & Berger, D.R. (2003). The Talent Management Handbook: Creating Organizational Excellence by Identifying, Developing and Promoting Your Best People, McGraw-Hill Professional, New York, NY.
  • Bodtker, A. M., & Katz Jameson, J. (2001). Emotion in conflict formation and its transformation: Application to organizational conflict management. International Journal of Conflict Management, 12(3), 259-275.
  • Botzem, S., & Dobusch, L. (2017). Financialization as a strategy: Accounting for inter-organizational value creation in the European real estate industry. Accounting, Organizations and Society.
  • Boulding, K. E. (1963). Towards a pure theory of threat systems. The American Economic Review, 53(2), 424-434.
  • Brosnan, S., O'Donnell, D., & O'Regan, P. (2019). A performative exploration of the lifeworlds of human capital and financial capital: an intellectual capital case vignette. Journal of Management and Governance, 1-24.
  • Burbach, R., & Royle, T. (2010). Talent on demand? Talent management in the German and Irish subsidiaries of a US multinational corporation. Personnel Review. 39(4), 414-31.
  • Capelli, P. (2008). Talent on Demand: Managing Talent in an Age of Uncertainty. Harvard Business Press, Boston, MA.
  • Dagher, G. K., Chapa, O., & Junaid, N. (2015). The historical evolution of employee engagement and self-efficacy constructs: An empirical examination in a non-western country. Journal of Management History, 21(2), 232-256.
  • García-Sánchez, E., García-Morales, V., & Martín-Rojas, R. (2018). Influence of technological assets on organizational performance through absorptive capacity, organizational innovation and internal labour flexibility. Sustainability, 10(3), 770.
  • Gibson, D. E., & Callister, R. R. (2010). Anger in organizations: Review and integration. Journal of Management, 36(1), 66-93.
  • Halevy, N., Halali, E., & Zlatev, J. J. (2019). Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence. Academy of Management Annals, 13(1), 215-239.
  • Harter, J. (2009). Employee engagement. In S.J. Lopez (Ed.). The encyclopedia of positive psychology (330-335). Oxford: Wiley-Blackwell.
  • Harter, J.K., Schmidt, F.L., & Hayes, T.L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Journal of Applied Psychology, 87(2), 268-279.
  • Joo, Baek-Kyoo, Lim, D. H., & Kim, S. (2016). Enhancing work engagement: The roles of psychological capital, authentic leadership, and work empowerment. Leadership & Organization Development Journal, 37(8), 1117-1134
  • Kahn, W.A., (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
  • Kahn, W.A., (1992). To be fully there: Psychological presence at work. Human Relations, 45(4), 321-349.
  • Khan, A. M., & Haque, A. (2009). Interpersonal conflict with colleagues and superiors and its differential impact on job related outcomes. The journal of humanities & Social Sciences, 17, 80-95.
  • Kim, M., Kim, A. C. H., Newman, J. I., Ferris, G. R., & Perrewé, P. L. (2019). The antecedents and consequences of positive organizational behavior: The role of psychological capital for promoting employee well-being in sport organizations. Sport Management Review, 22(1), 108-125.
  • Laursen, K., & Mahnke, V. (2001). Knowledge strategies, firm types, and complementarily in human-resource practices. Journal of Management &Governance, 5(1), 1-27.
  • Legendre, P., & Borcard, D. (2018). Box-Cox‐chord transformations for community composition data prior to beta diversity analysis. Ecography, 41(11), 1820-1824.
  • Li, Y., Chun, H., Ashkanasy, N. M., & Ahlstrom, D. (2012). A multi-level study of emergent group leadership: Effects of emotional stability and group conflict. Asia Pacific Journal of Management, 29(2), 351-366.
  • Liran, B. H., & Miller, P. (2019). The role of psychological capital in academic adjustment among university students. Journal of Happiness Studies, 20(1), 51-65.
  • Luthans, F. (2002a). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23(1), 695-706
  • Luthans, F. (2002b). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Executive, 16(1), 57-72.
  • Luthans, F., & Youssef, C.M. (2007). Emerging positive organizational behavior. Journal of Management, 33(3), 321-349.
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007a). Psychological capital developing the human competitive edge. New York: Oxford University Press.
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007b). Psychological Capital. New York, NY: Oxford University Press.
  • Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational Psychology, 1(1), 3-30.
  • Macey, W. H., Schneider, B., Barbera, K. M., & Young, S. A. (2011). Employee engagement: Tools for analysis, practice, and competitive advantage (Vol. 31). John Wiley & Sons.
  • McKenny, A. F., Short, J. C., & Payne, G. T. (2013). Using computer-aided text analysis to elevate constructs: An illustration using psychological capital. OrganizationalResearch Methods, 16, 152-184.
  • Morris-Conley, C. M., & Kern, R. M. (2003). The Relationship Between Lifestyle and Conflict Resolution Strategy. Journal of Individual Psychology, 59(4).
  • Nazir, O., & Islam, J. U. (2017). Enhancing organizational commitment and employee performance through employee engagement: An empirical check. South Asian Journal of Business Studies, 6(1), 98-114.
  • Peterson, C. (2000). The future of optimism. American psychologist, 55(1), 44.
  • Pradhan, R. K., & Jena, L. K. (2016). Workplace spirituality and organisational commitment: Role of emotional intelligence among Indian banking professionals. Journal of Human Resource Management, 19(1), 13- 23.
  • Presbitero, A. (2017). How do changes in human resource management practices influence employee engagement? A longitudinal study in a hotel chain in the Philippines. Journal of Human Resources in Hospitality & Tourism, 16(1), 56-70.
  • Putnam, L. L., & Poole, M. S. (1987). Conflict and negotiation.
  • Rahim, M. A. (1983). A measure of styles of handling interpersonal conflict. Academy of Management journal, 26(2), 368-376.
  • Rahim, M. A. (2002). Toward a theory of managing organizational conflict. International Journal of Conflict Management,13, 206-235.
  • Saeed, T., Almas, S., Anis-ul-Haq, M., & Niazi, G. S. K. (2014). Leadership styles: relationship with conflict management styles. International Journal of Conflict Management, 25(3), 214-225.
  • Sahoo, B. C., & Sia, S. K. (2015). Psychological capital and organisational commitment: Nature, structure and relationship in an Indian sample. Asia Pacific Journal ofManagement Research and Innovation, 11(1), 230-244.
  • Schaufeli, W. (2013). What is engagement. Employee engagement in theory and practice, 15, 321.
  • Schaufeli, W. B., Salanova, M., Gonzales-Roma, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92
  • Seligman, M. E. (1998). Building human strength: Psychology's forgotten mission.
  • Seligman, M. E. (2002). Positive psychology, positive prevention, and positive therapy. Handbook of positive psychology, 2, 3-12.
  • Shelton, C. D., & Darling, J. R. (2004). From chaos to order: Exploring new frontiers in conflict management. Organization Development Journal, 22(3), 22.
  • Sihag, P., & Sarikwal, L. (2014). Impact of Psychological Capital on Employee Engagement: A Study of IT Professionals in Indian Context. Management Studies and Economic Systems, 1(2), 127-135.
  • Tepper, B. J., Moss, S. E., & Duffy, M. K. (2011). Predictors of abusive supervision: Supervisor perceptions of deeplevel dissimilarity, relationship conflict, and subordinate performance. Academy of Management Journal, 54(2), 279-294.
  • Thomas, K. W., & Schmidt, W. H. (1976). A survey of managerial interests with respect to conflict. Academy of Management Journal, 19(2), 315-318.
  • Wall, J. A., & Callister, R. R. (1995). Conflict and its management. Journal of Management, 21(3), 515-558.
  • Zhao, E. Y., Thatcher, S. M., & Jehn, K. A. (2019). Instigating, Engaging in, and Managing Group Conflict: A Review of the Literature Addressing the Critical Role of the Leader in Group Conflict. Academy of Management Annals, 13(1), 112-147.
  • Zou, H., Chen, X., Lam, L. W. R., & Liu, X. (2016). Psychological capital and conflict management in the entrepreneur-venture capitalist relationship in China: The entrepreneur perspective. International Small Business Journal, 34(4), 446-467.
  • Amason, A. C. (1996). Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams. Academy of management journal, 39(1), 123- 148.
  • Avey, J. B., Luthans F., & Jensen S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human Resource Management, 48(5), 677-693.
  • Baluku, M. M., Kikooma, J. F., & Kibanja G. M. (2016). Psychological capital and the startup capital-entrepreneurial success relationship. Journal of Small Business & Entrepreneurship, 28(1), 27-54,
  • Banerjee, P., & Yadav B. (2016). A Study of Positive Psychological Capital on Employee Engagement on a Defence Establishment of India. International Journal of Indian Psychology, 3(4), 183-195
  • Beiske, K. K., Kjelsberg, F. N., Ruud, E. A., & Stavem, K. (2009). Reliability and validity of a Norwegian version of the Epworth sleepiness scale. Sleep and Breathing, 13(1), 65-72.
  • Berger, L.A., & Berger, D.R. (2003). The Talent Management Handbook: Creating Organizational Excellence by Identifying, Developing and Promoting Your Best People, McGraw-Hill Professional, New York, NY.
  • Bodtker, A. M., & Katz Jameson, J. (2001). Emotion in conflict formation and its transformation: Application to organizational conflict management. International Journal of Conflict Management, 12(3), 259-275.
  • Botzem, S., & Dobusch, L. (2017). Financialization as a strategy: Accounting for inter-organizational value creation in the European real estate industry. Accounting, Organizations and Society.
  • Boulding, K. E. (1963). Towards a pure theory of threat systems. The American Economic Review, 53(2), 424-434.
  • Brosnan, S., O'Donnell, D., & O'Regan, P. (2019). A performative exploration of the lifeworlds of human capital and financial capital: an intellectual capital case vignette. Journal of Management and Governance, 1-24.
  • Burbach, R., & Royle, T. (2010). Talent on demand? Talent management in the German and Irish subsidiaries of a US multinational corporation. Personnel Review. 39(4), 414-31.
  • Capelli, P. (2008). Talent on Demand: Managing Talent in an Age of Uncertainty. Harvard Business Press, Boston, MA.
  • Dagher, G. K., Chapa, O., & Junaid, N. (2015). The historical evolution of employee engagement and self-efficacy constructs: An empirical examination in a non-western country. Journal of Management History, 21(2), 232-256.
  • García-Sánchez, E., García-Morales, V., & Martín-Rojas, R. (2018). Influence of technological assets on organizational performance through absorptive capacity, organizational innovation and internal labour flexibility. Sustainability, 10(3), 770.
  • Gibson, D. E., & Callister, R. R. (2010). Anger in organizations: Review and integration. Journal of Management, 36(1), 66-93.
  • Halevy, N., Halali, E., & Zlatev, J. J. (2019). Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence. Academy of Management Annals, 13(1), 215-239.
  • Harter, J. (2009). Employee engagement. In S.J. Lopez (Ed.). The encyclopedia of positive psychology (330-335). Oxford: Wiley-Blackwell.
  • Harter, J.K., Schmidt, F.L., & Hayes, T.L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Journal of Applied Psychology, 87(2), 268-279.
  • Joo, Baek-Kyoo, Lim, D. H., & Kim, S. (2016). Enhancing work engagement: The roles of psychological capital, authentic leadership, and work empowerment. Leadership & Organization Development Journal, 37(8), 1117-1134
  • Kahn, W.A., (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
  • Kahn, W.A., (1992). To be fully there: Psychological presence at work. Human Relations, 45(4), 321-349.
  • Khan, A. M., & Haque, A. (2009). Interpersonal conflict with colleagues and superiors and its differential impact on job related outcomes. The journal of humanities & Social Sciences, 17, 80-95.
  • Kim, M., Kim, A. C. H., Newman, J. I., Ferris, G. R., & Perrewé, P. L. (2019). The antecedents and consequences of positive organizational behavior: The role of psychological capital for promoting employee well-being in sport organizations. Sport Management Review, 22(1), 108-125.
  • Laursen, K., & Mahnke, V. (2001). Knowledge strategies, firm types, and complementarily in human-resource practices. Journal of Management &Governance, 5(1), 1-27.
  • Legendre, P., & Borcard, D. (2018). Box-Cox‐chord transformations for community composition data prior to beta diversity analysis. Ecography, 41(11), 1820-1824.
  • Li, Y., Chun, H., Ashkanasy, N. M., & Ahlstrom, D. (2012). A multi-level study of emergent group leadership: Effects of emotional stability and group conflict. Asia Pacific Journal of Management, 29(2), 351-366.
  • Liran, B. H., & Miller, P. (2019). The role of psychological capital in academic adjustment among university students. Journal of Happiness Studies, 20(1), 51-65.
  • Luthans, F. (2002a). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23(1), 695-706
  • Luthans, F. (2002b). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Executive, 16(1), 57-72.
  • Luthans, F., & Youssef, C.M. (2007). Emerging positive organizational behavior. Journal of Management, 33(3), 321-349.
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007a). Psychological capital developing the human competitive edge. New York: Oxford University Press.
  • Luthans, F., Youssef, C. M., & Avolio, B. J. (2007b). Psychological Capital. New York, NY: Oxford University Press.
  • Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and organizational Psychology, 1(1), 3-30.
  • Macey, W. H., Schneider, B., Barbera, K. M., & Young, S. A. (2011). Employee engagement: Tools for analysis, practice, and competitive advantage (Vol. 31). John Wiley & Sons.
  • McKenny, A. F., Short, J. C., & Payne, G. T. (2013). Using computer-aided text analysis to elevate constructs: An illustration using psychological capital. OrganizationalResearch Methods, 16, 152-184.
  • Morris-Conley, C. M., & Kern, R. M. (2003). The Relationship Between Lifestyle and Conflict Resolution Strategy. Journal of Individual Psychology, 59(4).
  • Nazir, O., & Islam, J. U. (2017). Enhancing organizational commitment and employee performance through employee engagement: An empirical check. South Asian Journal of Business Studies, 6(1), 98-114.
  • Peterson, C. (2000). The future of optimism. American psychologist, 55(1), 44.
  • Pradhan, R. K., & Jena, L. K. (2016). Workplace spirituality and organisational commitment: Role of emotional intelligence among Indian banking professionals. Journal of Human Resource Management, 19(1), 13- 23.
  • Presbitero, A. (2017). How do changes in human resource management practices influence employee engagement? A longitudinal study in a hotel chain in the Philippines. Journal of Human Resources in Hospitality & Tourism, 16(1), 56-70.
  • Putnam, L. L., & Poole, M. S. (1987). Conflict and negotiation.
  • Rahim, M. A. (1983). A measure of styles of handling interpersonal conflict. Academy of Management journal, 26(2), 368-376.
  • Rahim, M. A. (2002). Toward a theory of managing organizational conflict. International Journal of Conflict Management,13, 206-235.
  • Saeed, T., Almas, S., Anis-ul-Haq, M., & Niazi, G. S. K. (2014). Leadership styles: relationship with conflict management styles. International Journal of Conflict Management, 25(3), 214-225.
  • Sahoo, B. C., & Sia, S. K. (2015). Psychological capital and organisational commitment: Nature, structure and relationship in an Indian sample. Asia Pacific Journal ofManagement Research and Innovation, 11(1), 230-244.
  • Schaufeli, W. (2013). What is engagement. Employee engagement in theory and practice, 15, 321.
  • Schaufeli, W. B., Salanova, M., Gonzales-Roma, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92
  • Seligman, M. E. (1998). Building human strength: Psychology's forgotten mission.
  • Seligman, M. E. (2002). Positive psychology, positive prevention, and positive therapy. Handbook of positive psychology, 2, 3-12.
  • Shelton, C. D., & Darling, J. R. (2004). From chaos to order: Exploring new frontiers in conflict management. Organization Development Journal, 22(3), 22.
  • Sihag, P., & Sarikwal, L. (2014). Impact of Psychological Capital on Employee Engagement: A Study of IT Professionals in Indian Context. Management Studies and Economic Systems, 1(2), 127-135.
  • Tepper, B. J., Moss, S. E., & Duffy, M. K. (2011). Predictors of abusive supervision: Supervisor perceptions of deeplevel dissimilarity, relationship conflict, and subordinate performance. Academy of Management Journal, 54(2), 279-294.
  • Thomas, K. W., & Schmidt, W. H. (1976). A survey of managerial interests with respect to conflict. Academy of Management Journal, 19(2), 315-318.
  • Wall, J. A., & Callister, R. R. (1995). Conflict and its management. Journal of Management, 21(3), 515-558.
  • Zhao, E. Y., Thatcher, S. M., & Jehn, K. A. (2019). Instigating, Engaging in, and Managing Group Conflict: A Review of the Literature Addressing the Critical Role of the Leader in Group Conflict. Academy of Management Annals, 13(1), 112-147.
  • Zou, H., Chen, X., Lam, L. W. R., & Liu, X. (2016). Psychological capital and conflict management in the entrepreneur-venture capitalist relationship in China: The entrepreneur perspective. International Small Business Journal, 34(4), 446-467.

Cite this article

    APA : Asif, M., Khan,, M. A., & Pasha, M. A. (2019). Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan. Global Social Sciences Review, IV(III), 115-123. https://doi.org/10.31703/gssr.2019(IV-III).15
    CHICAGO : Asif, Muhammad, Muhammad Azizullah Khan,, and Malik Adil Pasha. 2019. "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan." Global Social Sciences Review, IV (III): 115-123 doi: 10.31703/gssr.2019(IV-III).15
    HARVARD : ASIF, M., KHAN,, M. A. & PASHA, M. A. 2019. Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan. Global Social Sciences Review, IV, 115-123.
    MHRA : Asif, Muhammad, Muhammad Azizullah Khan,, and Malik Adil Pasha. 2019. "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan." Global Social Sciences Review, IV: 115-123
    MLA : Asif, Muhammad, Muhammad Azizullah Khan,, and Malik Adil Pasha. "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan." Global Social Sciences Review, IV.III (2019): 115-123 Print.
    OXFORD : Asif, Muhammad, Khan,, Muhammad Azizullah, and Pasha, Malik Adil (2019), "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan", Global Social Sciences Review, IV (III), 115-123
    TURABIAN : Asif, Muhammad, Muhammad Azizullah Khan,, and Malik Adil Pasha. "Psychological Capital of Employees' Engagement: Moderating Impact of Conflict Management in the Financial Sector of Pakistan." Global Social Sciences Review IV, no. III (2019): 115-123. https://doi.org/10.31703/gssr.2019(IV-III).15