Traditional mode of teaching promoted rote learning among learners over the years. A University classroom is a place where learners acquire new knowledge, skills, abilities, capabilities, and techniques. This study unveils the English Language Learning problems of undergraduate students. The target population was 155 university students. Qualitative research methods were fielded. 'Observation, video-recording, focus group interview, and diary notes' were research instruments. Outcomes were drawn through the lenses of Action Research. Purposive sampling was the research design. 'Interpretive approach' was employed for data analysis. Results exhibited that students confronted English language problems, and they affected student learning.The study speaks volumes about the gap between teaching and learning. This gap needs to be addressed through Action Research to achieve effective learning outcomes. This study recommends the use of novel teaching strategies, lesson plans, pair work, group discussions, robust material, learner engagement, and constructive feedback in university education.