References
- Allcott, H., & Gentzkow, M. (2017). “Social Media and Fake News in the 2016 Election.†Journal of Economic Perspectives, 31(2), 211-236. DOI: 10.1257/jep.31.2.211
- Baumol, W. J. (1986). “Information Technology and the Service Sector: A Feedback Process?†(1986) in Faulhaber, Gerald, Noam, Eli, and R. Tasley, Eds. Services in Transition: The Impact of Information Technology on the Service Sector. pp. 183-199. Cambridge, MA: Ballinger Publishing Co.
- Chase, R. B., & Tansik, D. A. (1983). “The Customer Contact Model for Organization Design.†Management Science 29(4), 1037-1050
- Coase, R. H. (1937). “The Nature of the Firmâ€. Economica. 4(16), 386–405
- David, C. C., Pascual, M. R. S., & Torres, M. E. S. (2019). “Reliance on Facebook for news and its influence on political engagement.†PloS one, 14(3), e0212263. https://doi.org/10.1371/journal.pone.0212263
- Eisenhardt, & Kathleen, M. (1989). “Agency Theory: An Assessment and Review,†The Academy of Management Review 14(1), 57-74.
- Etzioni, A. (1961). “A comparative Analysis of Complex Organizations: On Power, Involvement, and Their Correlates.†New York: Free Press of Glencoe . 379-381.
- Kirk, & Andrew, (2002). “Machines of Loving Grace: Alternative Technology, Environment and the Counterculture,†in Braunstein, Peter and Doyle, Michael William, Eds. Imagine Nation: The American Counterculture of the 1960’s and 1970’s. 373-374. New York: Routledge.
- Liljander, V., & Strandvik, T. (1993). “Estimating Zones of Tolerance in Perceived Service Quality and Perceived Service Valueâ€, International Journal of Service Industry Management, 4(2) 6- 28 https://doi.org/10.1108/09564239310037909
- Lovelock, C. H. (1985). “Developing and Managing the Customer-Service Function in the Service Sector.†in Czepiel, John A., Solomon, Michael R., and Carol F. Surprenant, Eds. The Service Encounter: Managing Employee/Customer Interaction in Service Businesses.†pp. 265-280. Lexington, Mass.: Lexington Books.
- Magnusson, P. R., Matthing, J., & Kristensson, P. (2003). “Managing User Involvement in Service Innovation: Experiments with Innovating End Users,†Journal of Service Research, JSR 6(2), 111-124
- Mills, P. K., & Margulies, N. (1980). “Towards a Core Typology of Service Organizations.†Academy of Management Review 5(2), 255-265.
- Pugh, S. D. (2001). “Service with a Smile: Emotional Contagion in the Service Encounter.†The Academy of Management Journal 44(5), 1018-1027.
- Sasser, W. E. (1976). “Match Supply and Demand in Service Industries.†Harvard Business Review 54(6), 133-140.
- Shostack, G. L. (1987). “Service Positioning Through Structural Change.†Journal of Marketing 51(1), 34-43.
- Thomas, D. R. E. (1978). “Strategy is Different in Service Businesses,†Harvard Business Review 56(4), 158-165.
- Van Riper, P. P. (1966). “Organizations: Basic issues and a proposed typology.†in R. V. Bowers, Ed., Studies on Behavior in Organizations: A Research Symposium. Athens: University of Georgia Press.
- Wemmerlov, U. (1990). “A Taxonomy for Service Processes and Its Implications for System Design.†International Journal of Service Industry Management 1(3), 20-40.
- Williamson, O. E. (1981). “The Economics of Organization: The Transaction Cost Approach,†American Journal of Sociology 87(3), 548–577.
- Allcott, H., & Gentzkow, M. (2017). “Social Media and Fake News in the 2016 Election.†Journal of Economic Perspectives, 31(2), 211-236. DOI: 10.1257/jep.31.2.211
- Baumol, W. J. (1986). “Information Technology and the Service Sector: A Feedback Process?†(1986) in Faulhaber, Gerald, Noam, Eli, and R. Tasley, Eds. Services in Transition: The Impact of Information Technology on the Service Sector. pp. 183-199. Cambridge, MA: Ballinger Publishing Co.
- Chase, R. B., & Tansik, D. A. (1983). “The Customer Contact Model for Organization Design.†Management Science 29(4), 1037-1050
- Coase, R. H. (1937). “The Nature of the Firmâ€. Economica. 4(16), 386–405
- David, C. C., Pascual, M. R. S., & Torres, M. E. S. (2019). “Reliance on Facebook for news and its influence on political engagement.†PloS one, 14(3), e0212263. https://doi.org/10.1371/journal.pone.0212263
- Eisenhardt, & Kathleen, M. (1989). “Agency Theory: An Assessment and Review,†The Academy of Management Review 14(1), 57-74.
- Etzioni, A. (1961). “A comparative Analysis of Complex Organizations: On Power, Involvement, and Their Correlates.†New York: Free Press of Glencoe . 379-381.
- Kirk, & Andrew, (2002). “Machines of Loving Grace: Alternative Technology, Environment and the Counterculture,†in Braunstein, Peter and Doyle, Michael William, Eds. Imagine Nation: The American Counterculture of the 1960’s and 1970’s. 373-374. New York: Routledge.
- Liljander, V., & Strandvik, T. (1993). “Estimating Zones of Tolerance in Perceived Service Quality and Perceived Service Valueâ€, International Journal of Service Industry Management, 4(2) 6- 28 https://doi.org/10.1108/09564239310037909
- Lovelock, C. H. (1985). “Developing and Managing the Customer-Service Function in the Service Sector.†in Czepiel, John A., Solomon, Michael R., and Carol F. Surprenant, Eds. The Service Encounter: Managing Employee/Customer Interaction in Service Businesses.†pp. 265-280. Lexington, Mass.: Lexington Books.
- Magnusson, P. R., Matthing, J., & Kristensson, P. (2003). “Managing User Involvement in Service Innovation: Experiments with Innovating End Users,†Journal of Service Research, JSR 6(2), 111-124
- Mills, P. K., & Margulies, N. (1980). “Towards a Core Typology of Service Organizations.†Academy of Management Review 5(2), 255-265.
- Pugh, S. D. (2001). “Service with a Smile: Emotional Contagion in the Service Encounter.†The Academy of Management Journal 44(5), 1018-1027.
- Sasser, W. E. (1976). “Match Supply and Demand in Service Industries.†Harvard Business Review 54(6), 133-140.
- Shostack, G. L. (1987). “Service Positioning Through Structural Change.†Journal of Marketing 51(1), 34-43.
- Thomas, D. R. E. (1978). “Strategy is Different in Service Businesses,†Harvard Business Review 56(4), 158-165.
- Van Riper, P. P. (1966). “Organizations: Basic issues and a proposed typology.†in R. V. Bowers, Ed., Studies on Behavior in Organizations: A Research Symposium. Athens: University of Georgia Press.
- Wemmerlov, U. (1990). “A Taxonomy for Service Processes and Its Implications for System Design.†International Journal of Service Industry Management 1(3), 20-40.
- Williamson, O. E. (1981). “The Economics of Organization: The Transaction Cost Approach,†American Journal of Sociology 87(3), 548–577.
Cite this article
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APA : Tehsin, M. (2019). Cybersecurity: A New Framework for the Information Economy. Global Social Sciences Review, IV(II), 462 - 466. https://doi.org/10.31703/gssr.2019(IV-II).58
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CHICAGO : Tehsin, Muhammad. 2019. "Cybersecurity: A New Framework for the Information Economy." Global Social Sciences Review, IV (II): 462 - 466 doi: 10.31703/gssr.2019(IV-II).58
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HARVARD : TEHSIN, M. 2019. Cybersecurity: A New Framework for the Information Economy. Global Social Sciences Review, IV, 462 - 466.
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MHRA : Tehsin, Muhammad. 2019. "Cybersecurity: A New Framework for the Information Economy." Global Social Sciences Review, IV: 462 - 466
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MLA : Tehsin, Muhammad. "Cybersecurity: A New Framework for the Information Economy." Global Social Sciences Review, IV.II (2019): 462 - 466 Print.
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OXFORD : Tehsin, Muhammad (2019), "Cybersecurity: A New Framework for the Information Economy", Global Social Sciences Review, IV (II), 462 - 466
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TURABIAN : Tehsin, Muhammad. "Cybersecurity: A New Framework for the Information Economy." Global Social Sciences Review IV, no. II (2019): 462 - 466. https://doi.org/10.31703/gssr.2019(IV-II).58