In the online environment, social media metrics offer a credible basis of customer feedback in anticipating the firm performance. This study verifies the association of social media metrics of Face-book and Twitter to financial market performance. Data were collected from official Facebook pages and Twitter accounts of 3 fast-food companies over the time period of 6 months. Then established multiple metrics for respective social media platforms and develop outcomes using Vector Autoregressive time series models to evaluate the instantaneous and continuing relationship between social media metrics and financial market performance of the firms in terms of unusual returns and idiosyncratic risk. Results indicated that FB metrics are significant leading indicators of firm equity value. However, Twitter metrics, have a weaker relationship with firm value as compared to FB metrics. Collectively, current research extends new visions for organizational top executives and investors concerning organizational equity valuation and the social media power transformation.

This study aims to examine how the ethnic-based Pashtun Tahafuz Movement (PTM) uses collective action frames on Twitter to define problems, assign blame, convey a plan of action, and inspire participation. Social movement framing theory was the guiding theory of the study. The study employed quantitative content analysis. The analysis of tweets revealed that Pashtun Tahafuz Movement was clear about the issues of the Pashtun community and who was responsible for those issues. However, they have few solutions and remedies to offer that could mitigate those problems. As for motivational framing, the study found Twitter to be a campaigning and information-sharing platform for PTM’s public demonstrations. This study contributes to the social movement literature by highlighting how social media, specifically Twitter, can empower and improve the visibility of the previously excluded community disregarded by the established institutes i.e., legacy media and social institutions.