SEARCH ARTICLE

23 Pages : 173-181

http://dx.doi.org/10.31703/gssr.2019(IV-II).23      10.31703/gssr.2019(IV-II).23      Published : Jun 2019

Factors of Reduced Level of Affective Commitment: Evidence from the Banking Sector

    Affective Commitment (AC) is a key determinant of positive organizational outcomes. However, certain climatic factors like lack of leader openness to voice (LLV), lack of open communication opportunity (LOC), defensive norms of organizational culture (DNO) and defensive silence (DS) may lead to low level (AC). A mixed method, sequential explanatory design based on quantitative phase followed by qualitative phase is used. The quantitative phase used the probability sampling, questionnaire, structural equation modelling, whereas the qualitative phase used a semi-structured interview, thematic coding and causal networking for sampling, data collection and interpretation respectively. All hypotheses were supported by evidence and explanation was provided for why such relationships exist in the banking context of Pakistan. The implications, future guidelines and study limitations are also discussed.

    Affective Commitment, Lack of Leader Openness to Voice, Lack of Open Communication Opportunity, Defensive Norms of Organizational Culture
    (1) Amen Imran
    Lecturer,Institute of Management Studies, University of Peshawar, Peshawar, KP, Pakistan.
    (2) Sundus Wasai
    Lecturer, Shaheed Benazir Bhutto Women University, Peshawar, KP, Pakistan.
    (3) Henna Gul Nisar
    Lecturer,IBMS,The University of Agriculture, Peshawar, KP, Pakistan.