This study explores the purpose and role of public board meetings in
the British National Health Service as an aftermath of public sector
reforms. It deviates from the mainstream methodologies to study boards in action as it
employs an ethnographic approach. Data has been collected through participant
observation, in-depth semi-structured interviews from eighteen board members and
members of the public, and documents in the form of board agenda and meeting minutes.
Findings reveal that the purpose of the public board
meetings is to manage their public image and to protect
their reputation as rational actors and serve as a
reporting function that excludes the public from active
participation. Hence, this study asserts that public
board meetings serve as a formal ritualized practice
that performs board meetings. This study has practical
implications as similar reforms have been introduced in
other public organizations.
1-Humera Manzoor Assistant Professor, Institute of Business Studies, Kohat University of Science and Technology, Kohat, KP, Pakistan. 2-Muhammad Khushnood Assistant Professor,Institute of Business Studies, Kohat University of Science and Technology, Kohat, KP, Pakistan.3-Rao Aamir Khan Assistant Professor,Department of Management Sciences, COMSATS University Islamabad, Pakistan.
Board Meetings, Public Sector, Ethnography, British NHS