TRUST REWARDS AND TRAINING IMPACT ON EMPLOYEES WORK ENGAGEMENT AN EVIDENCE FROM BANKING SECTOR

http://dx.doi.org/10.31703/gssr.2019(IV-III).21      10.31703/gssr.2019(IV-III).21      Published : Sep 3
Authored by : HazratBilal , NaveedFarooq , LalaRukh

21 Pages : 163-169

References

  • Aftab, H. (2012). A Study of Job Satisfaction and IT's Impact on the Performance in the Banking Industry of Pakistan. International Journal of Business and Social Science, 3(19).
  • Albrecht, S. L., Bakker, A. B., Gruman, J. A., Macey, W. H., & Saks, A. M. (2015). Employee engagement, human resource management practices and competitive advantage: An integrated approach. Journal of Organizational Effectiveness: People and Performance, 2(1), 7-35.
  • Babcock-Roberson, M. E., & Strickland, O. J. (2010). The relationship between charismatic leadership, work engagement, and organizational citizenship behaviors. the Journal of Psychology, 144(3), 313-326.
  • Bakker, A. B., & Bal, M. P. (2010). Weekly work engagement and performance: A study among starting teachers. Journal of occupational and organizational psychology, 83(1), 189-206.
  • Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: Engaged employees in flourishing organizations. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 29(2), 147-154.
  • Barrett, A., & O'Connell, P. J. (2001). Does training generally work? The returns to in-company training. ILR Review, 54(3), 647-662.
  • Bilal, H., Shah, B., Kundi, G. M., Qureshi, Q. A., & Akhtar, R. (2014). Training and Financial Rewards as Predictors for
  • Bilal, H., Shah, B., Yasir, M., & Mateen, A. (2015). Employee Engagement and Contextual Performance of Teaching Faculty of Private Universities. Journal of Managerial Sciences Volume IX Number, 1, 82.
  • Blau. (1964). Exchange and Power in Social Life Wiley New York Google Scholar.
  • Blau. (2017). Exchange and power in social life: Routledge.
  • Bratton, J., & Gold, J. (2017). Human resource management: theory and practice: Palgrave.
  • Chen, H.-M., & Hsieh, Y.-H. (2006). Key trends of the total reward system in the 21st century. Compensation & Benefits Review, 38(6), 64-70.
  • Demo, G., Neiva, E. R., Nunes, I., & Rozzett, K. (2012). Human resources management policies and practices scale (HRMPPS): Exploratory and confirmatory factor analysis. BAR-Brazilian Administration Review, 9(4), 395-420.
  • Dyer, J. H., & Chu, W. (2003). The role of trustworthiness in reducing transaction costs and improving performance: Empirical evidence from the United States, Japan, and Korea. Organization Science, 14(1), 57-68.
  • Emerson, R. M. (1976). Social exchange theory. Annual review of sociology, 2(1), 335-362.
  • Gruman, J. A., & Saks, A. M. (2011). Performance management and employee engagement. Human resource management review, 21(2), 123-136.
  • Hartline, M. D., & Jones, K. C. (1996). Employee performance cues in a hotel service environment: Influence on perceived service quality, value, and word-of-mouth intentions. Journal of Business Research, 35(3), 207- 215.
  • Hewitt, A. (2014). Trends in global employee engagement report. Analysis included, 284, 2010-2012.
  • Horgan, J., & Mühlau, P. (2006). Human resource systems and employee performance in Ireland and the Netherlands: A test of the complementarity hypothesis. The International Journal of Human Resource Management, 17(3), 414-439.
  • Hulkko-Nyman, K., Hakonen, A., & Sweins, C. (2008). Total rewards system management, employee well-being, and organizational performance in elderly care organizations. Proceedings of HRM Global, 74-83.
  • Hüpkes, E. H. G. (2000). The legal aspects of bank insolvency: a comparative analysis of Western Europe, the United States, and Canada (Vol. 10): Hague: Kluwer Law International.
  • Jacobs, S., Renard, M., & Snelgar, R. J. (2014). Intrinsic rewards and work engagement in the South African retail industry. SA Journal of Industrial Psychology, 40(2), 1-13.
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
  • Khan, I., Shahid, M., Nawab, S., & Wali, S. S. (2013). Influence of intrinsic and extrinsic rewards on employee performance: The banking sector of Pakistan. Academic Research International, 4(1), 282.
  • Kiisa, H.-N., Daria, S., Anu, H., & Christina, S. (2012). Total Rewards Perceptions and Work Engagement in ElderCare Organizations. International Studies of Management & Organization; Spring, 42(1), 24-49.
  • Kozlowski, S. W., & Salas, E. (2009). Learning, training, and development in organizations: Taylor & Francis
  • Lynch, L. M., & Black, S. E. (1995). Beyond the incidence of training: evidence from a national employers survey: National Bureau of Economic Research.
  • Memon, M. A., Salleh, R., & Baharom, M. N. R. (2016). The link between training satisfaction, work engagement and turnover intention. European Journal of Training and Development, 40(6), 407-429.
  • Mokaya, S. O., & Kipyegon, M. J. (2014). Determinants of employee engagement in the banking industry in Kenya; Case of Cooperative Bank. Journal of human resources management and labor studies, 2(2), 187-200.
  • Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource management: Gaining a competitive advantage: McGraw-Hill Education New York, NY.
  • Nunnally, J. (1978). Psychometric methods: New York: McGraw-Hill.
  • Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The leadership quarterly, 1(2), 107-142.
  • Richardsen, A. M. (2019). Work engagement: increasing employee well-being and organizational effectiveness Creating Psychologically Healthy Workplaces: Edward Elgar Publishing.
  • Saks, A. M., & Gruman, J. A. (2014). What do we really know about employee engagement? Human Resource Development Quarterly, 25(2), 155-182.
  • Salanova, M., Agut, S., & Peiró, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate. Journal of applied psychology, 90(6), 1217.
  • Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92.
  • Stajkovic, A. D., & Luthans, F. (1997). A meta-analysis of the effects of organizational behavior modification on task performance, 1975-95. Academy of Management Journal, 40(5), 1122-1149.
  • Swan, J. E., Bowers, M. R., & Richardson, L. D. (1999). Customer trust in the salesperson: An integrative review and meta-analysis of the empirical literature. Journal of Business Research, 44(2), 93-107.
  • Tan, H. H., & Lim, A. K. (2009). Trust in coworkers and trust in organizations. the Journal of Psychology, 143(1), 45-66.
  • Tezergil, S. A., Köse, A., & Karabay, M. E. (2014). Investigating the effect of trust, work-involvement, motivation and demographic variables on organizational commitment: Evidence from IT Industry. International Journal of Business and Management, 9(12), 111.
  • Ugwu, F. O., Onyishi, I. E., & Rodríguez-Sánchez, A. M. (2014). Linking organizational trust with employee engagement: The role of psychological empowerment. Personnel Review, 43(3), 377-400.
  • Whatley, M. A., Webster, J. M., Smith, R. H., & Rhodes, A. (1999). The effect of favor on public and private compliance: How internalized is the norm of reciprocity? Basic and Applied Social Psychology, 21(3), 251-259.

References

  • Aftab, H. (2012). A Study of Job Satisfaction and IT's Impact on the Performance in the Banking Industry of Pakistan. International Journal of Business and Social Science, 3(19).
  • Albrecht, S. L., Bakker, A. B., Gruman, J. A., Macey, W. H., & Saks, A. M. (2015). Employee engagement, human resource management practices and competitive advantage: An integrated approach. Journal of Organizational Effectiveness: People and Performance, 2(1), 7-35.
  • Babcock-Roberson, M. E., & Strickland, O. J. (2010). The relationship between charismatic leadership, work engagement, and organizational citizenship behaviors. the Journal of Psychology, 144(3), 313-326.
  • Bakker, A. B., & Bal, M. P. (2010). Weekly work engagement and performance: A study among starting teachers. Journal of occupational and organizational psychology, 83(1), 189-206.
  • Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: Engaged employees in flourishing organizations. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 29(2), 147-154.
  • Barrett, A., & O'Connell, P. J. (2001). Does training generally work? The returns to in-company training. ILR Review, 54(3), 647-662.
  • Bilal, H., Shah, B., Kundi, G. M., Qureshi, Q. A., & Akhtar, R. (2014). Training and Financial Rewards as Predictors for
  • Bilal, H., Shah, B., Yasir, M., & Mateen, A. (2015). Employee Engagement and Contextual Performance of Teaching Faculty of Private Universities. Journal of Managerial Sciences Volume IX Number, 1, 82.
  • Blau. (1964). Exchange and Power in Social Life Wiley New York Google Scholar.
  • Blau. (2017). Exchange and power in social life: Routledge.
  • Bratton, J., & Gold, J. (2017). Human resource management: theory and practice: Palgrave.
  • Chen, H.-M., & Hsieh, Y.-H. (2006). Key trends of the total reward system in the 21st century. Compensation & Benefits Review, 38(6), 64-70.
  • Demo, G., Neiva, E. R., Nunes, I., & Rozzett, K. (2012). Human resources management policies and practices scale (HRMPPS): Exploratory and confirmatory factor analysis. BAR-Brazilian Administration Review, 9(4), 395-420.
  • Dyer, J. H., & Chu, W. (2003). The role of trustworthiness in reducing transaction costs and improving performance: Empirical evidence from the United States, Japan, and Korea. Organization Science, 14(1), 57-68.
  • Emerson, R. M. (1976). Social exchange theory. Annual review of sociology, 2(1), 335-362.
  • Gruman, J. A., & Saks, A. M. (2011). Performance management and employee engagement. Human resource management review, 21(2), 123-136.
  • Hartline, M. D., & Jones, K. C. (1996). Employee performance cues in a hotel service environment: Influence on perceived service quality, value, and word-of-mouth intentions. Journal of Business Research, 35(3), 207- 215.
  • Hewitt, A. (2014). Trends in global employee engagement report. Analysis included, 284, 2010-2012.
  • Horgan, J., & Mühlau, P. (2006). Human resource systems and employee performance in Ireland and the Netherlands: A test of the complementarity hypothesis. The International Journal of Human Resource Management, 17(3), 414-439.
  • Hulkko-Nyman, K., Hakonen, A., & Sweins, C. (2008). Total rewards system management, employee well-being, and organizational performance in elderly care organizations. Proceedings of HRM Global, 74-83.
  • Hüpkes, E. H. G. (2000). The legal aspects of bank insolvency: a comparative analysis of Western Europe, the United States, and Canada (Vol. 10): Hague: Kluwer Law International.
  • Jacobs, S., Renard, M., & Snelgar, R. J. (2014). Intrinsic rewards and work engagement in the South African retail industry. SA Journal of Industrial Psychology, 40(2), 1-13.
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
  • Khan, I., Shahid, M., Nawab, S., & Wali, S. S. (2013). Influence of intrinsic and extrinsic rewards on employee performance: The banking sector of Pakistan. Academic Research International, 4(1), 282.
  • Kiisa, H.-N., Daria, S., Anu, H., & Christina, S. (2012). Total Rewards Perceptions and Work Engagement in ElderCare Organizations. International Studies of Management & Organization; Spring, 42(1), 24-49.
  • Kozlowski, S. W., & Salas, E. (2009). Learning, training, and development in organizations: Taylor & Francis
  • Lynch, L. M., & Black, S. E. (1995). Beyond the incidence of training: evidence from a national employers survey: National Bureau of Economic Research.
  • Memon, M. A., Salleh, R., & Baharom, M. N. R. (2016). The link between training satisfaction, work engagement and turnover intention. European Journal of Training and Development, 40(6), 407-429.
  • Mokaya, S. O., & Kipyegon, M. J. (2014). Determinants of employee engagement in the banking industry in Kenya; Case of Cooperative Bank. Journal of human resources management and labor studies, 2(2), 187-200.
  • Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017). Human resource management: Gaining a competitive advantage: McGraw-Hill Education New York, NY.
  • Nunnally, J. (1978). Psychometric methods: New York: McGraw-Hill.
  • Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The leadership quarterly, 1(2), 107-142.
  • Richardsen, A. M. (2019). Work engagement: increasing employee well-being and organizational effectiveness Creating Psychologically Healthy Workplaces: Edward Elgar Publishing.
  • Saks, A. M., & Gruman, J. A. (2014). What do we really know about employee engagement? Human Resource Development Quarterly, 25(2), 155-182.
  • Salanova, M., Agut, S., & Peiró, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate. Journal of applied psychology, 90(6), 1217.
  • Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92.
  • Stajkovic, A. D., & Luthans, F. (1997). A meta-analysis of the effects of organizational behavior modification on task performance, 1975-95. Academy of Management Journal, 40(5), 1122-1149.
  • Swan, J. E., Bowers, M. R., & Richardson, L. D. (1999). Customer trust in the salesperson: An integrative review and meta-analysis of the empirical literature. Journal of Business Research, 44(2), 93-107.
  • Tan, H. H., & Lim, A. K. (2009). Trust in coworkers and trust in organizations. the Journal of Psychology, 143(1), 45-66.
  • Tezergil, S. A., Köse, A., & Karabay, M. E. (2014). Investigating the effect of trust, work-involvement, motivation and demographic variables on organizational commitment: Evidence from IT Industry. International Journal of Business and Management, 9(12), 111.
  • Ugwu, F. O., Onyishi, I. E., & Rodríguez-Sánchez, A. M. (2014). Linking organizational trust with employee engagement: The role of psychological empowerment. Personnel Review, 43(3), 377-400.
  • Whatley, M. A., Webster, J. M., Smith, R. H., & Rhodes, A. (1999). The effect of favor on public and private compliance: How internalized is the norm of reciprocity? Basic and Applied Social Psychology, 21(3), 251-259.

Cite this article

APA

    APA : Bilal, H., Farooq, N., & Rukh, L. (2019). Trust, Rewards and Training Impact on Employee's Work Engagement: An Evidence from Banking Sector. Global Social Sciences Review, IV(III), 163-169. https://doi.org/10.31703/gssr.2019(IV-III).21

CHICAGO

    CHICAGO : Bilal, Hazrat, Naveed Farooq, and Lala Rukh. 2019. "Trust, Rewards and Training Impact on Employee's Work Engagement: An Evidence from Banking Sector." Global Social Sciences Review, IV (III): 163-169 doi: 10.31703/gssr.2019(IV-III).21

HARVARD

    HARVARD : BILAL, H., FAROOQ, N. & RUKH, L. 2019. Trust, Rewards and Training Impact on Employee's Work Engagement: An Evidence from Banking Sector. Global Social Sciences Review, IV, 163-169.

MHRA

    MHRA : Bilal, Hazrat, Naveed Farooq, and Lala Rukh. 2019. "Trust, Rewards and Training Impact on Employee's Work Engagement: An Evidence from Banking Sector." Global Social Sciences Review, IV: 163-169

MLA

    MLA : Bilal, Hazrat, Naveed Farooq, and Lala Rukh. "Trust, Rewards and Training Impact on Employee's Work Engagement: An Evidence from Banking Sector." Global Social Sciences Review, IV.III (2019): 163-169 Print.

OXFORD

    OXFORD : Bilal, Hazrat, Farooq, Naveed, and Rukh, Lala (2019), "Trust, Rewards and Training Impact on Employee's Work Engagement: An Evidence from Banking Sector", Global Social Sciences Review, IV (III), 163-169

TURABIAN

    TURABIAN : Bilal, Hazrat, Naveed Farooq, and Lala Rukh. "Trust, Rewards and Training Impact on Employee's Work Engagement: An Evidence from Banking Sector." Global Social Sciences Review IV, no. III (2019): 163-169. https://doi.org/10.31703/gssr.2019(IV-III).21