Neo-Mitchellian Approach to Understanding Stakeholders Relationships in Organizations
Mitchell et al. (1997) proposed that stakeholder salience is directly proportional to the number of attributes of salience—power, legitimacy and urgency—as perceived by managers. However, till date, researchers have differences about these attributes as determinants of salience. To resolve these differences and to precisely specify the attributes that make a stakeholder salient in the eyes of managers we attempted to gain deeper insights into this phenomenon. For this purpose, we employed multiple case study strategy in a purely quantitative treatment—a unique mix. Our findings suggest that the attributes as conceived by Mitchell et al. (1997) are quite broad and general. Managers identify salient stakeholders based on specific types of these and few other attributes. We found that stakeholders that possess utilitarian power, influence legitimacy, criticality and organized proximity are attended by the managers.
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Stakeholders, Salience, Attributes, Managers, Multiple Case Study
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(1) Anjeela Khurram
Research Scholar,Department of RITM,University of Paris Saclay, Paris.
(2) Shahzad Khurram
Assistant Professor,Department of Air University School of Management,Air University, Islamabad, Pakistan.
(3) Muhammad Naeem
Assistant Professor,Department of Business Administration,Foundation University Islamabad, Pakistan.